✦ Security
Safe and secure
We believe secure, honest conversations build better relationships. Dimedove agents operate within strict boundaries, protect your data, and never pretend to be something they're not.
Infrastructure Security
Resilient infrastructure is the foundation of everything we build. Dimedove uses modern cloud security practices to ensure your data is encrypted, protected, and accessible only under strict controls. From edge protection to fault tolerance, our infrastructure is designed to keep your operations safe and reliable.
End-to-End Encryption
All data in transit is secured with TLS 1.2+ and at rest using AES-256 encryption.
Always HTTPS
All traffic — including webhooks, agent messages, and dashboard sessions — is encrypted by default.
Hardened & Resilient Architecture
Our infrastructure is built with isolation, strict access controls, and automated redundancy to ensure data security and reliable uptime.
Bot & Abuse Prevention
Regional rate-limiting, IP protections, and abuse monitoring are built into our edge.
Identity & Access Control
Access is carefully controlled at every level of the platform. Only the right people can access the right data — and all actions are scoped, auditable, and secured with strong authentication methods.
Role-Based Access Control (RBAC)
Define roles across team owners, admins, and members with granular permissions.
One-Time Code Authentication
Secure, passwordless login using single-use codes and social sign-in options. MFA is enforced by default.
Domain & IP Restrictions
Limit agent access and embeds by domain or IP for full control of public exposure.
Session Control
Revoke all active logins at once, ensuring full user control over access and recovery.
Agent Behavior & Data Governance
We design agent behavior and data use to stay aligned with your business, your goals, and your expectations. Your data is yours — always. Dimedove does not use your conversations to train language models, and our systems include guardrails to help agents stay aligned with your business logic.
Conversation Guardrails
Agents operate within structured flows and tested prompts to stay on track and respect your use case.
Live Monitoring & Summaries
View conversations in real time, access structured summaries, and track outcomes across sessions.
Secure Integrations
All outbound webhooks are signed with headers to prevent tampering and verify origin.
Private Data, Private Use
Your business data is never used outside your account and is not used to train external models.
Let agents qualify leads at scale.